Frequently Asked Questions About Lenworth


You Asked, Lenworth Answered

We get a lot of FAQs about who we are, how we do things, the products and services we provide, and what makes us different. In this post, we break down the answers to some of the most frequently asked questions about Lenworth.

Specific Questions? Browse Here:

  1. What does Lenworth do exactly?
  2. Where are Lenworth’s products and services available?
  3. What industries does Lenworth work with?
  4. How do I figure out what my facility needs in the first place?
  5. What should I look out for when shopping for industrial facility products?
  6. Can Lenworth do any electrical service?
  7. Why should I work with Lenworth over another company?
  8. Can I see the products before purchasing?
  9. What is the warranty?
  10. Are any products or services eligible for rebates?

What does Lenworth do exactly?

Since 2003, Lenworth has been a premier product supplier & service provider of loading dock & door equipment. 

Our best-selling products are:

  1. High speed doors
  2. HVLS fans
  3. Dock levelers
  4. Truck restraints

We provide the following services:

  1. Emergency service
  2. Planned maintenance
  3. New equipment installations 

All through a single point of contact. 

frequently asked questions about lenworth

Where are Lenworth’s products and services available?

We provide service across Canada.

Our head office is centrally located in Mississauga/Oakville Ontario at 4141 Sladeview Crescent, Units 1-3 Mississauga.

What industries does Lenworth work with?

We work with many of Canada’s top fortune 500 companies. Our clients range across industries, each with slightly different needs. 

Our most common industries include: 

  1. Facilities Services
  2. Food Production
  3. Pharmaceuticals
  4. Warehousing

How do I figure out what my facility needs in the first place?

Maybe you already know your facility inside and out. But, maybe you don’t, and that’s okay too. The important thing is to admit when it’s just easier to bring in an expert. At Lenworth, we do everything we can to both understand the challenges your facility faces and respond to them effectively. It’s our mission to provide you with the best advice, information, and service we can.

To best determine your facility needs, we can provide a free, no-hassle consultation. This includes:

  1. Listen to your unique operational needs.
  2. Review your history, application and issues.
  3. Request photos/come to your facility for an on-site visit. Where we provide honest, detailed facility assessments
  4. Provide budget-relevant recommendations.

Book yours today here!

lenworth FAQ

What should I look out for when shopping for industrial facility products?

When shopping for new equipment for your facility, consider your “must-haves”. For most businesses, these are:

  1. Employee efficiency 
  2. Employee safety 
  3. New equipment order lead time 
  4. Energy conservation

Once you determine your priorities, you’ve got to do your research on each product you’re considering.  This part can be a challenge and it’s very common to see facilities that have selected poor equipment (whether the equipment is undersized or simply ill-suited for the application) end up running into major issues. This is especially common when dock levelers with undersized capacities are mistakenly used  for heavy load applications.

To learn more about improving your industrial facility the right way, visit our blog

Can Lenworth do any electrical service?

Yes! We offer certified industrial and commercial electrical services. We install and repair complete electrical connections of all new or existing industrial overhead doors, loading docks or repairs.

We only use licensed electricians with Electrical Safety Authority (E.S.A.) approval capability, so you can rest assured that any electrical problems will be accurately identified and seamlessly fixed. 

Learn more about our electrical service offering here

Why should I work with Lenworth over another company?  

  1. Peace of Mind: At Lenworth, we’re obsessed with one main thing: doing it right. At an industrial facility where safety and efficiency are at stake, you can’t settle for less. When you choose Lenworth, you will have peace of mind that you have selected a top tier provider with the highest quality of product, securely installed for years to come.
  2. Convenience: Your job is already hard enough. Let us take this one.

We have an 84%  one-call completion rate. We address each problem on our first visit.

– We have a guaranteed 4 hour response time. Whenever you need us, we will be there.

– We provide a turnkey service model. Everything is taken care of. 

Learn more about our values here

Can I see the products before purchasing?

Yes! We have a state-of-the art showroom located in  our head office in Mississauga. Just contact one of our Account Managers or contact our office to book a time to visit in person.

frequently asked questions about lenworth

lenworth FAQ

What is the warranty? 

We have different warranties for each product:

  1. Dock levelers have a 12-year structural warranty
  2. 1 year comprehensive labour warranty on all installations
  3. 15 year warranty on HVLS Fans 

Are any products or services eligible for rebates?

Utility companies such as Enbridge Gas actually offer a great rebate program which can cover up to 50% of project costs! 

Applicable products for this rebate include our:

  1. Dock Seals
  2. High Speed Doors
  3. HVLS Fans

Please contact us for further details and to book your complimentary Energy Audit!

Have More Questions About Lenworth? We’d Love to Hear From You!

If you still have questions about our products, our processes, our services or our company in general, please do not hesitate to contact us! One of our representatives will be happy to talk and address any questions or concerns you may have. You can also book a free, no-hassle consultation if you’re ready to take the first step towards improving the safety and efficiency of your facility.


As the VP of Sales & Marketing, Spencer is an energetic and company-oriented manager that places an emphasis on continuous organizational improvement. Spencer's acute focus on building a customer-centric business drives his team to consistently go above and beyond customers' expectations. At Lenworth, Spencer places the customer as the focal point of all decisions.

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At Lenworth our goal is to help you improve facility efficiency, reduce downtime and minimize risk. Contact us today for a free facility inspection.

Doing it Right with Lenworth

We are a facility improvement company driven by trust, hard work & passion. Here we share advice & instruction on the right ways to improve the efficiency and safety of your facility.


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