From seasonal improvements to optimizing facility safety, efficiency and productivity, it is crucial that facility managers have access to a dedicated maintenance and service provider. With years of experience installing, repairing, maintaining and retrofitting dock and door equipment for industrial facilities, Lenworth is proud to offer best-in-class industrial facility services to our customers across Canada.
Read on to learn more about the industrial services we provide to help facilities operate with excellence.
Facility Improvements, Where and When You Need Them
We strive to deliver fast, efficient and consistent facility services to all of our clients across Canada. Here is how we do it.
Standardized Facility Services Nationwide
With a guaranteed single point of contact, you can rely on the 24/7 support of Lenworth’s robust, professional and award-
winning service team regardless of your location. Our standardized processes allow for consistent, predictable support and response times on a national scale.
Fast Response Times and One-Call Completions
Equipment breakdowns and malfunctions happen in every facility; the key is to get back up and running quickly to avoid prolonged downtime. While we guarantee a 4-hour response time nationally, our average response time is 1.5 hours. Our extensive inventory of parts is in stock at all times in locations all across Canada and is ready to dispatch upon request. This results in an industry-leading 88% one-call completion rate.
A Wide Range of Facility Services You Can Count On
As an industry leader, Lenworth is committed to doing things right and adhering to delivering a professional work ethic, passion and knowledge when servicing our clients.
However, no situation is the same and the facilities we service come with unique challenges. That’s why we offer a wide range of services to help our customers address their unique needs.
Preventative maintenance for industrial facilities
Our Preferred Service Program (PSP) is an exclusive preventative maintenance service designed to mitigate facility risk, prevent accidents and boost productivity. There are several tangible items that our Preferred Service Customers can take advantage of to ensure their facilities are operating at maximum efficiency, and to maintain facility equipment that is safe & reliable, including:
Exclusive discounts on parts
Routine facility inspections
A maximum 4-hour response time
Fixed labour costs for one year
The comprehensive services available through the PSP reinforce our commitment to reducing service costs, increasing the reliability of equipment, improving response time, better productivity and compliance with proper safety regulations.
Industrial installation services
Proper, professional equipment installations can have a lasting impact on performance and efficiency. At Lenworth, we offer a consultative, end-to-end approach to the sales and installation of all types of overhead doors, loading docks, fans and gate systems. Our team of fully-trained and certified technicians can also carry out special installations upon request.
Industrial repair services
Equipment malfunctions and the resulting downtime can lead to a host of issues for both facilities and stakeholders. That’s why having access to a dedicated maintenance and service provider is so crucial. We provide service on overhead doors, loading dock levelers, loading dock seals, truck restraints and more. Our service vehicles carry a large inventory of common parts for on-site repairs. That means if we can repair it on the first visit, we have the tools and parts to get it done.
Not all industrial facility issues require a complete overhaul. At Lenworth, our consultative approach often results in an upgrade or retrofit of an existing outfit. We specialize in upgrading and retrofitting all types of overhead doors, loading docks, industrial fans & security gate systems.
Industrial electrical projects require a specialized level of expertise to ensure the project gets done safely and properly. Our certified electricians are Electrical Safety Authority (E.S.A.) licensed and can provide turnkey services, including installation & repair of industrial overhead doors, loading docks, as well as fire alarm system repairs, testing and upgrades.
As VP of Marketing & Sales, Patrick is responsible for leading the team responsible for creating solutions & driving service that create a meaningful impact for the customer. Patrick’s focus on creating a culture of customer service & out of the box thinking drives his team to go above & beyond customer expectations, with the ultimate goal of Doing It Right every single time.
Request a free quote
At Lenworth our goal is to help you improve facility efficiency, reduce downtime and minimize risk. Contact us today for a free facility inspection.