PREVENTATIVE MAINTENANCE FOR INDUSTRIAL FACILITIES

WHAT IS THE PSP?

The Lenworth Preferred Service Program (PSP) is a preventative maintenance program designed to mitigate facility risk, improve safety as well as reduce both downtime and overall spend. The program is customized to suit each application.

WHAT IS INCLUDED WITH THE PSP?

GUARANTEED 4-HOUR RESPONSE TIME

When the unexpected happens, Lenworth Preferred Service Program members receive a guaranteed response within four hours of their call. We act quickly, communicate clearly, and minimize disruption to keep your facility running.

TRANSPARENT/ITEMIZED QUOTATIONS

When you enroll in the PSP, you’ll receive comprehensive quotes with photos of deficiencies, dock door numbers for easy reference, and separate pricing for safety/operational and environmental items—so you can better control your costs.

EXCLUSIVE PARTS DISCOUNT

Our PSP members receive a 10% discount on fast-moving, service call parts. With our large headquarters, showroom, and warehouse, we hold plenty of stock so that you’re not waiting around for common parts to arrive.

Why Do We Provide The PSP?

Downtime and injuries can cost a company thousands of dollars an hour and hundreds of thousands annually. Our Preferred Service Program works to prevent:

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Over the past 10 years, Lenworth’s efforts have exemplified a high level of technical competence, which reflects their exceptional values. Day or night, 24-7-365, I can rely on Lenworth to complete both emergency service calls as well as capital projects within established project budgets.

Lenworth has top trained professionals in both installing and servicing High Speed Doors. They are always ready to support on short notice, including with emergency audits. Food safety is always a top priority for their team, including working after-hours to suit our manufacturing schedules.

Qualified Technicians

Our technicians go through a multi-tiered training program and are sent to industry-leading courses to ensure constant education and high quality of work.

Higher Quality Standards

Our standard products offer an enhanced quality and durability, due to proprietary product configurations and materials. Pair that with talented technicians, and you’ve got a winning formula.

84% One-Call Completion

Due to unparalleled truck and warehouse stock, 84% of our service calls are completed on the first visit. This reduces overall spend by eliminating unnecessary return trips, and resulting travel charges.

Factory-Trained Technicians

Proper certifications contribute to safe and effective work that provides peace of mind and delivers lasting quality that stands up to your industry’s harsh environments.

Solution-Based Approach

We quote for the future, not for the present. Our relationships are built on mutual trust, integrity and transparency – which results in long-term vested partnerships.